There was a time when buying a stamp paper was a straightforward process. You would visit a vendor, stand in a queue, and eventually get what you needed. It wasn’t the most convenient process, but at least it was predictable. However, with the shift to digital services, what was meant to ease the process has ironically made it even more cumbersome.
In our state, stamp papers are now issued online, a move intended to reduce manual intervention and improve accessibility. But in reality, it has become a nightmare for the common people. The official website frequently goes down, leaving users frustrated and uncertain about when it will be functional again. Even when the site does work, only a limited number of stamp papers are made available daily. The intention might have been to make the process smoother, but the reality on the ground tells a different story.
People from various walks of life rely on stamp papers for essential agreements—rental agreements, indemnity bonds, MoUs, and countless other legal documents. But instead of streamlining the process, digitization has created long, uncertain waiting periods. Today, I arrived at the designated center at 8:15 AM, only to find myself in a never-ending queue. Hours later, I managed to find a seat, but I still have no idea how much longer I’ll have to wait.
This is the struggle of the middle class—constantly adapting to changes that are supposed to simplify life but often end up adding more hurdles. Authorities roll out digital services with good intentions, but without proper infrastructure and planning, they often become more of a burden than a benefit. When will the system truly change for the better? When will efficiency and accessibility be more than just promises?
For now, we wait. And wait. Just like we always do.
No comments:
Post a Comment